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Privacy Policy

Who we are

Our website address is: https://jalenpeffers.com.

This Privacy Policy explains how jalenpeffers.com("we," "us," or "our") collects, uses, and shares information when you visit jalenpeffers.com (the "Site").

Information We Collect

Information you give us. When you submit the booking/contact form, we collect the details you provide, which may include your name, email address, phone number, event date, event type, venue or location, budget, and your message. If you email us, we receive your email address and whatever you include.

Information collected automatically. When you visit the Site, we and our service providers may automatically collect your IP address, browser type, device type, operating system, pages viewed, time spent, referring page, and general location (such as city or region). This is collected through cookies and similar technologies (see our Cookie Policy).

Information from merchandise purchases (when available). If we begin selling merchandise, we will collect order information such as your name, shipping and billing address, email, phone number, and order details. Payments are handled by third-party payment processors, and we do not receive or store your full card number.

How We Use Information

We use information to:

  • Respond to booking inquiries and other messages
  • Plan, schedule, and perform events you have booked
  • Operate, maintain, secure, and improve the Site
  • Understand how visitors use the Site (analytics)
  • Process and ship orders, provide customer support, and handle returns (once merchandise is available)
  • Send updates or promotional emails, only if you have signed up or consented, and you can unsubscribe at any time
  • Prevent fraud and abuse, and comply with legal obligations

How We Share Information

We do not sell your personal information. We do not share it for cross-context behavioral advertising.

We may share information with:

  • Service providers who help us run the Site and business, such as web hosting, email, form handling, analytics, and (in the future) payment processing and shipping providers. They may use the information only to provide services to us.
  • Third-party platforms such as YouTube/Google when you play embedded videos. Those platforms collect information under their own privacy policies.
  • Legal and safety reasons, such as to comply with law, respond to legal process, or protect rights, safety, and property.
  • Business transfers, if the business or its assets are sold or merged.


Embedded Videos

The Site embeds YouTube videos. When you load or play a video, YouTube (Google) may set cookies and collect information about your device and viewing activity. See Google's Privacy Policy at policies.google.com/privacy.


Cookies and Analytics

***We use cookies and similar technologies as described in our Cookie Policy, including how to control them.


How long we retain your data

We keep personal information only as long as needed for the purposes described above. Booking inquiries are generally kept for [12–24 months] unless a booking results, in which case we keep records as needed for business, tax, and legal purposes. You may ask us to delete your information at any time (see Your Rights).


What rights you have over your data

Depending on where you live, you may have the right to:

  • Know what personal information we hold about you and request a copy
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of the sale or sharing of personal information (we do not sell it)
  • Withdraw consent for marketing communications
  • Not be discriminated against for exercising your rights

This may include rights under U.S. state privacy laws (such as California and Oregon) and, for visitors in the European Economic Area or United Kingdom, the GDPR. To make a request, email jalenpeffersofficial@gmail.com. We may need to verify your identity before responding. If you are in the EEA or UK, you also have the right to complain to your local data protection authority.


Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

Security

We use reasonable measures to protect your information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Visitors

The Site is operated from the United States. If you visit from elsewhere, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your country.

The Site may link to other websites and social media pages. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new effective date.

Contact Us

Email: jalenpeffersofficial@gmail.com